Eva's Toys - Delivery Policy

Discreet Shipping and Secure Delivery

All products are shipped discreetly in plain brown boxes with no indication of their contents. We ensure complete privacy and security for your orders, protecting your personal data at every step.

Discreet Packaging

Every order is carefully packed in unmarked brown boxes, without any external signs or logos revealing what’s inside. This guarantees your privacy from dispatch to delivery — no one will ever know what’s in your parcel.

Tracking and Insurance

All shipments are sent via tracked and insured delivery services. This means your parcel will never be left unattended at your door or with a neighbor. You’ll receive a proof of delivery, and your order will be fully insured during transit, giving you total peace of mind that your items will arrive safely and in perfect condition.

Secure Delivery

Our courier partners ensure that your parcel is handed over only to you or an authorized recipient. If you’re not available at the time of delivery, a re-delivery will be scheduled or your parcel will be available for pickup from a secure collection point.

Our discreet packaging and insured deliveries reflect our commitment to protecting your privacy and security. We strive to make your shopping experience with Eva’s Toys as safe, comfortable, and confidential as possible.

Delivery Time

Orders are shipped the same or next business day, and delivery time depends on your location. We cooperate with leading international couriers like DHL and UPS to ensure fast and reliable delivery. In most cases, parcels arrive within 2–3 business days. For remote areas or islands, delivery times may vary slightly.

Note: Delivery times are estimated by the courier companies. Therefore, we cannot guarantee that unexpected delays will not occur.